Contact Us

We are here to help with product questions, sizing, delivery, order changes, returns, or size-replacement requests.

Email support

Email us at support@novenu.com. We generally respond within 1–2 business days.

For order support

Please include your order number and the email address used at checkout. For damaged, incorrect, or fit-related requests, include clear photos when applicable so we can review the request efficiently.

Contact form

You may also use the form below. Do not send passwords or full payment-card information. Payments are processed by PayPal, and NOVENU does not need your PayPal password or full card number to assist with an order.