Terms and Conditions

These Terms and Conditions apply to your use of the NOVENU online store and to purchases made through the store. By accessing the website or placing an order, you agree to these terms and the policies linked on the website.

Store and product information

We aim to present product descriptions, images, sizing information, prices, and availability accurately. Minor variations in color or appearance can occur because of screen settings, lighting, manufacturing, or product updates.

Prices, promotions, product details, and availability may be changed or corrected without prior notice.

Orders

Submitting an order does not guarantee acceptance. We may cancel or refuse an order because of product availability, suspected fraud, payment or address issues, pricing errors, technical problems, or other legitimate operational reasons. Any applicable payment will be handled according to the payment provider’s procedures.

Payments

Payments are processed through the payment methods displayed at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping, returns, and resolutions

Shipping estimates, tracking, cancellations, returns, replacements, and refunds are governed by the Shipping Policy and Returns & Resolution Policy published on this store.

Privacy

Personal information is handled according to our Privacy Policy and applicable Shopify privacy features.

Intellectual property

The NOVENU name, branding, website design, copy, graphics, and other original store content may not be copied, reproduced, or commercially used without permission.

Prohibited use

You may not use the website for fraud, unlawful activity, unauthorized access, malware distribution, interference with store operation, or infringement of another party’s rights.

Limitation of liability

To the extent permitted by applicable law, NOVENU is not liable for indirect, incidental, or consequential losses arising from use of the website, delivery delays outside our reasonable control, or misuse of a product.

Changes

We may update these terms when operational, legal, or service requirements change. The version published on the website applies from the time it is posted.

Contact

Questions about these terms may be submitted through the store contact page.